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Help & FAQs


No. For most packages, we only require a per-person deposit to hold your booking. (The amount varies by package.) This deposit will be applied towards the cost of your package.

Your balance is due later. The due date will be shown when you book. For most packages, the due date is 30 days prior to departure. 

Kindly refer to the price conditions for every tour .

In order to offer you our tours & packages at such fantastic prices, we make financial commitments to suppliers far in advance of each departure date. These commitments are covered by your deposits and cannot be refunded should you cancel your reservation. 

We recommend the purchase of travel protection to all of our customers to help protect you and your travel investment against the unexpected.

Our packages include Solo accommodations - stated as " One person travelling alone" 

We will try but it will be subject to availability .

We accept Credit cards (VISA, Master Card), and payment through bank transfers to our account.

To pay your deposit: the easiest, fastest and safest way is with your credit card or Payfort account using our secure online booking system. but we cannot hold your place until we receive this payment.

To make your final payment: we encourage you To pay with your credit card or Payfort account, you may use our secure payment form. 

Sure, our tours are safe for children.

Our philosophy based on private tailor made packages so your package is private .

You will be always accompanied by a private speaking tour guide except during Internal flights & Sleeping train.

Most of our packages includes only Internal flights in Egypt or Sleeping train , & Not Includes the International flights.

Our tours is private so you will not have to join a tour. 

Our packages includes only internal flights, & for internal flights we can not assign seats. 

You will get your flyer miles while making your flight reservation from the carrier.

This depends on the carrier & its policy.

For the International flight it will be according to the type booking policy , & concerning the Internal flight you can have just 1 piece with maximum of 20 kilograms (international dimensions).

Kindly refer to our Visa section in "About us" .

Yes, it is a custom in Egypt as who works in tourism field expects a tip as an appreciation for the good service he offered.

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